Dear Lazyweb: As I eye Kickstarter for funding (and marketing) tools for my next project, I’m realizing something that I feel should exist already and doesn’t. Since it doesn’t already exist, I feel it’s either against the rules as I can’t be the only person to see the need.
When your project gets funding, there’s the matter of reward fulfillment. Right now the process is creating a survey for each tier asking the info you need to deliver the reward. You can only ask this survey once. As a backer, you can only submit this info once and after 10 minutes it’s locked in. Need to change it? Manual contact and update for both sides. Change of address? Contact project directly for manual update. You’re asked to wait till you can make send the final award to users, but what if you a digital package to devlier sooner than a physical package? It’s horrible support mess.
In the absence of Kickstarter making better tools, is there anything to prevent me from making a separate system? Say once a project is successfully funded, I e-mail every backer with a unique code. They take that code and make a new account at myprojectwebsite.com, making an association with their backer info. All further interactions occur on my website. From forums access, to direct communication and reward fulfillment. I can go even further and make a system where if someone wants to upgrade to a higher reward tier, buy extra copies, or become a backer from the start, they can do so with ease.
While some projects have done parts of this, I haven’t seen an example where a project is completely reliant on their own website in that manor. Am I missing something in the Kickstarter project agreement? If not, who wants to make this tool with me? Maybe we’ll Kickstarter it. 😉
Update: Just as I posted this the backer survey for Unexploded Cow was sent out, so I included a screenshot.